Q: Are your roofing services fully insured?
Yes, absolutely. We hold full Public and Employers Liability Insurance. We are completely transparent with our credentials and are more than happy to let you view our insurance certificates before any work begins on your property.
Q: Is your roofing work guaranteed?
Yes. All of our new roof installations, flat roof replacements, and major repair works come with a comprehensive guarantee. Because we only use time-served, fully qualified tradesmen, we take immense pride in our craftsmanship and ensure the job is done right the first time.
Q: Do you charge for roof inspections or quotes?
Not at all. We provide a fast, completely free, no-obligation estimate service. We will visit your property, thoroughly inspect the issue (often taking before-and-after photos so you can see exactly what needs doing), and provide a transparent quote with no hidden extras.
Q: Do you handle traditional Scotch slating and leadwork?
Yes, slating and leadwork are among our core specialisms. Whether your property features traditional Scotch slate, Welsh slate, or requires intricate lead dressing around valleys, skews, and chimneys, our team has the specialized skills required to maintain and restore historic and traditional Aberdeen properties.
Q: What types of flat roofing systems do you install?
We handle all aspects of flat roofing maintenance and replacements for garages, extensions, and commercial properties. We work with high-quality, durable materials designed to withstand the Scottish climate, and we can advise on the best system (such as high-performance felt, modern rubber membranes or GRP) for your specific budget and structure.
Q: Do you work on tenement roofs or commercial properties?
Yes, our diverse client base includes domestic households, commercial properties, and tenement buildings. We are well-equipped to handle the unique access and structural challenges that come with communal tenement roof repairs in the Aberdeen area.
Q: What happens if it rains or snows while you are working on my roof?
Aberdeen weather is famously unpredictable! We monitor the forecast very closely. If severe weather prevents us from working safely or effectively, we will pause and secure your roof to ensure it remains completely watertight. We will always keep you updated on any shifts in the timeline caused by the elements.
Q: Do I need to be home while the roofing work is being carried out?
For external repairs and roof replacements, you do not necessarily need to be at home, provided we have clear access to the property and an outdoor power source if required. However, we do ask that you are contactable by phone. If we are installing Velux windows or addressing internal ceiling leaks, we will coordinate a time that suits you best.
Q: What areas outside of Aberdeen city do you cover?
While we are based in Aberdeen, our services extend throughout Aberdeenshire. We regularly travel to Westhill, Kingswells, Peterculter, Stonehaven, Banchory, Inverurie, Ellon, Portlethen, and the surrounding areas.
Q: What should I do if I have a sudden roof leak?
First, try to safely contain any water inside using buckets to protect your flooring and furniture. Then, call us immediately. We offer a 24-hour emergency call-out service across Aberdeen and Aberdeenshire to patch urgent leaks, storm damage, or dangerous structural issues and protect your home from further water ingress.